Refund Policy
Refund Policy
At WellNest Essentials, we are committed to providing quality products and excellent customer service. If you are not completely satisfied with your purchase, we're here to help. Please review our refund policy below.
Returns
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Timeframe: You have 30 days from the date of purchase to return an item.
- Proof of Purchase: A receipt or proof of purchase is required to process your return.
Non-Returnable Items
Certain items are not eligible for return, including:
- Some health and personal care items
Refunds
- Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approval: If your return is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within a certain number of days.
- Partial Refunds: In some cases, only partial refunds may be granted (if applicable). This includes items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
Late or Missing Refunds
- Processing Time: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
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Next Steps: If you’ve done all of this and you still have not received your refund, please contact us at WellNestEssentials@hotmail.com
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Exchanges
- Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at WellNestEssentials@hotmail.com
Return Shipping
- Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: WellNestEssentials@hotmail.com
Thank you for shopping with WellNest Essentials! We appreciate your business and are here to assist you with any concerns.